Pipe King understands the significance of safeguarding your personal information and is dedicated to ensuring your privacy. This Privacy Policy outlines the types of personal data we collect, the purposes for which we collect such data, how we use and process it, and the stringent security measures we employ to protect it. By engaging with our services, including browsing our website and making purchases, you agree to the terms of this Privacy Policy.
Information We Collect
We collect personal information that is essential to providing our services to you. This may include, but is not limited to, the following categories of data:
- Personal Identification Information (e.g., name, email address, telephone number)
- Transactional Information (e.g., payment details, billing address, shipping address)
- Account Information (e.g., account creation, password, customer preferences)
- Communication Information (e.g., emails, inquiries, customer service correspondence)
We collect this information when you interact with our website, place an order, register an account, or contact our customer service. We ensure that your personal information is processed in accordance with all applicable laws, including data protection regulations.
Use of Personal Information
The primary purpose for which we collect and process your personal information is to deliver the services you have requested. Specifically, we use your information for the following purposes:
- Order Fulfillment: To process and complete your orders, including payment processing, shipping, and providing customer service related to your purchase.
- Customer Account Management: To establish and maintain your customer account, ensuring a personalized and efficient shopping experience.
- Communication: To send transactional communications related to your orders, including order confirmations, shipping updates, and customer support correspondence.
- Marketing Communications: If you have opted into our marketing communications, we may send promotional materials, special offers, and product updates. You may withdraw your consent to receive such communications at any time by following the opt-out instructions provided in each communication.
- Legal Compliance and Protection: To comply with legal obligations, resolve disputes, and enforce agreements, including terms and conditions and this Privacy Policy.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: Where applicable, we obtain your explicit consent to process your personal data for specific purposes, such as marketing communications.
- Contractual Necessity: The processing of your data is necessary for the performance of a contract, such as fulfilling orders or providing customer service.
- Legitimate Interests: We may process your data based on our legitimate business interests, such as improving our services and ensuring the security of our website.
- Legal Obligation: We process your data where required by law, such as for tax and regulatory compliance.
Data Security
We are committed to securing your personal data and have implemented industry-standard security measures to protect it. These measures include encryption, secure socket layer (SSL) technology, access control mechanisms, and secure servers. We regularly review and update our security practices to ensure your data remains protected against unauthorized access, alteration, or disclosure.
Despite these efforts, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. By using our services, you acknowledge and accept these inherent risks.
Data Sharing and Disclosure
Pipe King will never sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your personal data with trusted third-party service providers who assist us in operating our website, processing transactions, and delivering services. These third parties are contractually obligated to keep your information confidential and are prohibited from using your data for purposes other than those explicitly defined by us.
We may also disclose your personal information in the following situations:
- Legal Requirements: If required by law, regulation, legal process, or governmental request, we may disclose your personal data to comply with such obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, subject to the privacy policy in effect at the time of the transfer.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, resolving disputes, and enforcing agreements. The retention period for specific types of data may vary depending on applicable laws, regulations, or business requirements.
California Consumer Privacy Act (CCPA)
As required by the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. These rights include:
- Right to Access: You have the right to request information about the categories and specific pieces of personal data we have collected about you.
- Right to Deletion: You may request the deletion of your personal information, subject to certain exceptions as provided by law.
- Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell your personal data, but you can request to be excluded from any marketing communications.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframes required by law.
International Data Transfers
If you are located outside the United States, please be aware that your personal data may be transferred to and stored on servers located within the United States. By providing your personal data, you consent to such transfers and agree to the terms of this Privacy Policy.
Policy Updates
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights under applicable privacy laws, please contact us at:
Pipe King
Email: info@pipe420.com
Phone: 562-292-2707 | 213-628-3779
Address: 306 E 3rd St, Los Angeles, CA 90013
By using our website and services, you consent to the collection and processing of your personal information as described in this Privacy Policy.
