Free Shipping on Orders Over $75
10% Off Your First Order • Code PIPE20
New Drops Added Weekly!
We offer a 30-day return policy for new, unused items in their original packaging with all accessories and components intact. Please note that perishable, sanitary, and opened consumable goods cannot be returned.
Standard orders are typically processed within 1 to 3 business days. For support inquiries, our initial response window takes up to 3 business days, while deep order or carrier investigations can take up to 30 business days.
Our centralized ticketing team is actively operating Monday through Friday from 9:00 AM to 4:00 PM PT. We are offline during standard weekends and U.S. federal holidays.
If your order arrives damaged, you must file a support ticket within 48 hours of delivery tracking. You are required to upload clear photo or video evidence of the item damage, the internal wrap, the external box condition, and the carrier shipping label.
Yes. All cannabinoid products are derived exclusively from industrial hemp containing no more than 0.3% Delta-9 THC by dry weight, making them federally compliant under the 2018 Farm Bill. Our functional mushroom products do not contain psilocybin or psilocin and are completely non-scheduled compounds.
